Welcome to Amour Mio Sauna! These Terms and Conditions govern your access to and use of our website, services, and facilities. By using our services, you agree to comply with the terms outlined below. Please read them carefully.

1. General Terms

- By accessing our website or booking services, you agree to these Terms and Conditions.

- We reserve the right to update these terms at any time without prior notice. Any changes will be effective upon posting to our website.

2. Booking Policy

- Bookings are subject to availability and are confirmed via email or SMS.

- Payment may be required at the time of booking to secure your appointment.

3. Cancellation and Rescheduling

- Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee of up to 50% of the booking cost.

- No-shows will be charged the full booking amount.

4. Gift Card Policy

- Gift cards are non-refundable and cannot be redeemed for cash.

- Gift cards are valid for one year from the date of purchase and must be presented at the time of service.

5. Loyalty Program

- By participating in our Digital Loyalty Program, you agree to the program's terms and conditions.

- Points are earned for each visit and can be redeemed for specified rewards.

- Points have no cash value and cannot be transferred.

6. Liability Waiver

- By using our services, you acknowledge and accept the inherent risks associated with sauna use, including but not limited to heat-related discomfort.

- You must complete and consent to a liability waiver before accessing our facilities.

- Amour Mio Sauna is not responsible for any injuries, damages, or losses incurred while using our services or facilities.

7. Code of Conduct

- Respectful behavior is required at all times. We reserve the right to refuse service to individuals who fail to comply with this policy.

- Consumption of alcohol or prohibited substances on the premises is not allowed.

8. Use of Facilities

- Guests are required to follow all posted guidelines and staff instructions for the safe use of sauna facilities.

- You must bring any personal items you require during your visit.

9. Website and Content Use

- All content on our website, including text, images, and branding, is the property of Amour Mio Sauna and may not be reproduced without permission.

- Unauthorized use of our website or materials is prohibited.

10. Privacy Policy

Your personal information is protected under our Privacy Policy. By booking or purchasing from us, you agree to the collection and use of your data as described in that policy.

11. Force Majeure

Amour Mio Sauna is not liable for failure to provide services due to circumstances beyond our control, including natural disasters, power outages, or other unforeseen events.

12. Governing Law

These Terms and Conditions are governed by the laws of British Columbia, Canada.

13. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us:

Email: [email protected]

Phone: (778) 718-3004

Thank you for choosing Amour Mio Sauna. We look forward to providing you with a relaxing and rejuvenating experience.